This page explains what Ownward LLC, a company registered in Wyoming (“Ownward”, “we”) collects through liveownward.com, what we do with it, and the choices you have.

What we collect

What you send us. Your name, email, phone number, the address of your home if you ask for maintenance, and whatever you write in a form.
Basic technical data. Like most sites, ours records things such as IP address, browser type and the pages visited. If we turn on an analytics tool, it collects similar usage data.

How we use it

To answer you and follow up on what you asked about.
To handle rental inquiries and applications.
To arrange and track maintenance.
To consider lender, partner and vendor inquiries.
To keep the site working and secure, and to meet our legal duties.

Calls and text messages

Our forms have a consent box beside the phone number. If you check it, we may call or text you at that number, including marketing messages. The box reads:

By checking this box, I agree to receive calls and text messages from Ownward at the number provided, including marketing messages. Consent is not a condition of renting or applying. Message/data rates may apply. Reply STOP to opt out.

Message frequency varies. Reply STOP to any text to stop them, or HELP for help. Consent to calls or texts is never required to rent from us or to apply. If you are a resident, we may also contact you about your home or a repair you asked for.

We do not sell or share mobile phone numbers or text-message consent with third parties or affiliates for their marketing.

Who we share it with

Companies that run this site, our forms, and our email, phone and text systems. They work for us and may use your information only to do that work.
Property managers and contractors, when they need it to handle a home or a repair you asked about.
Authorities or others when the law requires it.

We do not sell your personal information.

How long we keep it

We keep information for as long as we need it for the reasons above and to meet legal and record-keeping duties.

Your choices

You can ask what we hold about you, ask us to correct it, or ask us to delete it. You can stop texts at any time by replying STOP. To make a request, reach us through home@liveownward.com.

Children

This site is for adults who want to rent from us, lend to us or work with us. We do not knowingly collect information from children under 13.

Changes

If this policy changes, the new version will be posted here with a new effective date. Site terms are on the Terms page.